Project Overview & Scope
A U.S.-based online veterinary consultation platform was struggling to generate consistent leads despite offering convenient pet care services. They experienced low conversion volume and ineffective ad spending. Ads Spiders executed a targeted Google Ads campaign that helped them achieve 660 conversions and boost overall performance across the funnel.
Before
- Low Conversion Activity: The platform struggled with very few leads, despite ongoing ad spend.
- Budget Inefficiency: Ads were live, but clicks weren’t turning into meaningful actions.
- Limited Appointment Bookings: Most users either bounced or failed to complete the consultation process.
After
- 660 Total Conversions: Achieved through a focused Google Ads strategy.
- High Engagement: 3.83K clicks with a cost-effective CPC of $2.25.
- Optimized Spend: $8.64K ad spend generated high-quality, trackable actions.
- User Actions Tracked in Analytics:
- 660 Appointment Bookings
- 396 Appointments Completed
The Challenge
The online vet platform needed to drive qualified pet owners to book and complete consultations. Their challenges included:
- Low lead volume from previous campaigns
- Poor conversion tracking and unclear campaign outcomes
- Wasted budget with limited ROI
Our Approach
Ads Spiders began with a complete audit of the client’s goals, tracking setup, and existing ad structure. We created a highly focused Google Ads strategy that prioritized real actions, not just clicks.
- Campaign Structuring: Built dedicated search campaigns targeting users seeking immediate virtual vet help.
- Event Tracking: Connected Google Ads and Google Analytics to track key events like booking, rescheduling, and completion.
- Ad Copy Optimization: Wrote ads addressing pet care urgency, trust, and availability.
- Cost Control: Monitored CPC to ensure efficient spending on high-intent traffic.
Results & Impact
Our efforts delivered clear, measurable growth across all key areas:
- Clicks: 3,830 total
- Cost per Click (CPC): $2.25
- Ad Spend: $8,640
- Conversions: 660
- Events in Analytics:
- Created: 660
- Completed: 396
- Rescheduled: 130